Terms of service

1.1. This Procedure regulates the relations between Datalise LLC (hereinafter referred to as the Contractor) and the Customer related to the provision of services for the use of sales management software — the DatalizeCRM system.

1.2. All services are provided on the terms stipulated by this Procedure, as well as the Service Agreement (hereinafter referred to as the Agreement) concluded between the Contractor and the Customer.

1.3. Terms and definitions:

The contractor is Datalise Limited Liability Company, which provides services for providing access to the DatalizeCRM system.
The Customer is an individual or legal entity using the DatalizeCRM services in accordance with the terms of the Agreement.
DatalizeCRM is a software designed to automate sales management processes, customer interactions, and marketing campaigns.
Account — a user account created in the system to access the functionality of DatalizeCRM.
A tariff plan is a set of services and functionality provided for a fee.

2.1. To start using the DatalizeCRM system, the Customer must complete the registration procedure on the official website of Datalise LLC. Registration is carried out by filling out a registration form containing contact details and other information necessary to create an account.

2.2. After successful registration, the Customer is granted temporary access to the system to familiarize themselves with its functionality (if there is a demo mode). The duration of the demo period is set by Datalise LLC and is indicated on the website.

2.3. For the full use of the system, the Customer is obliged to select a tariff plan and conclude a Service Agreement with Datalise LLC.

3.1. Datalise LLC undertakes to provide the following services:

Providing access to the DatalizeCRM system via the Internet;
Technical support for users within the selected tariff plan;
Updating and upgrading the software to ensure its correct operation;
Storage and processing of Customer's data in accordance with the legislation of the Republic of Belarus and the terms of the Agreement.
3.2. The functionality of the DatalizeCRM system depends on the selected tariff plan and may include:

Maintaining a customer base;
Automation of sales processes;
Sales analysis and reporting;
Integration with external systems (if provided by the tariff plan);
Setting up business processes to meet the Customer's needs.
4. Rights and obligations of the parties
4.1. Obligations of the Contractor:

Ensure uninterrupted operation of the DatalizeCRM system in accordance with the technical requirements and terms of the Contract;
Provide technical support within the selected tariff plan;
To ensure the confidentiality of the Customer's data in accordance with the legislation of the Republic of Belarus and the terms of the Contract.

To demand timely payment of services according to the Contract;
Suspend access to the system in case of non-payment or violation of the terms of the Agreement;
To change the terms of service by notifying the Customer in advance.
4.3. Obligations of the Customer:

Pay for services in accordance with the Contract on time;
Do not transfer access to your account to third parties without the consent of Datalise LLC;
Follow the rules for using the DatalizeCRM system.
4.4. Rights of the Customer:

Get access to the system's functionality in accordance with the selected tariff plan;
Contact technical support if you have any questions or problems.;
Require correction of errors and shortcomings in the system.

5.1. Payment for services is made according to the selected tariff plan and the terms of the Agreement.|

5.2. The cost of services may be reviewed by Datalise LLC with prior notification to the Customer at least 30 days before the changes take effect.

5.3. In case of late payment for services, access to the system may be temporarily suspended until the debt is fully paid.

6. Responsibility of the parties
6.1. The Parties are responsible for non-fulfillment or improper fulfillment of their obligations in accordance with the legislation of the Republic of Belarus and the terms of the Agreement.

6.2. Datalise LLC is not responsible for system downtime caused by force majeure circumstances or actions of third parties.

7.1. All disputes and disagreements between the parties are resolved through negotiations.

7.2. If it is impossible to reach an agreement, disputes are resolved in court in accordance with the legislation of the Republic of Belarus.

8.1. This Procedure is an integral part of the Service Agreement between Datalise LLC and the Customer.

8.2. Any changes and additions to this Procedure will take effect after their publication on the official website of Datalise LLC.


The legal address of Datalise LLC is: Minsk region, Minsk district, Khatezhinsky rural settlement, Khatezhino ag., Tsentralnaya str. 18B, room 1, office 51/27-9

Contact information for communication: sales@datalize.org +375291233317

*All rights reserved. The use of materials without the consent of Datalise LLC is prohibited.*